Important: CryptMeUp never holds or collects your funds. We provide simple tools to send cryptocurrency directly between users. Transactions are processed securely on the blockchain — we never touch your money.

Note: E contenido aki actualmente ta solamente disponibel na Ingles.

CryptMeUp Privacy Policy

Last updated: July 2, 2025

This Privacy Policy explains how CryptMeUp collects, uses, and protects personal information when you use the website (cryptmeup.com) and related services. It is written as a practical overview of how data is handled inside the current product.

We collect as little data as possible. We do not store funds or handle your identity documents. All payments happen on the blockchain, and identity verification is handled by a third-party provider.

1. What We Collect

Email Address: Required to create and manage your account.
Identity Verification: Compliance checks and KYC may involve a third-party verification provider. Sensitive identity material is handled through that verification flow rather than being treated like ordinary profile data.
Usage Data: We collect basic usage statistics (e.g., IP address, browser info) for analytics and security purposes.
Support Messages: If you contact us, we collect your message and email address to respond.

2. How We Use This Information

To create and manage your user account.
To run required KYC and AML-related onboarding checks.
To respond to support inquiries.
To improve and secure our platform.
To meet legal obligations where applicable.

3. Third-Party Services

Identity verification provider: Identity verification and compliance tooling may be handled by a dedicated third-party provider operating under its own privacy and compliance terms.
Infrastructure and communications providers: Hosting, e-mail, analytics, logging, and other operational services may process limited data as part of running the platform securely.

4. Data Security

We use secure servers and encryption where appropriate.
We recommend using strong passwords and enabling 2FA.
We are not responsible for unauthorized access caused by weak credentials.

5. Your Rights

You can request access to or deletion of the account data we control, subject to applicable retention obligations.
We process deletion requests within 14 days, unless legally required to retain data.
For data held by a third-party verification provider, please also refer to that provider’s privacy documentation where applicable.

6. Data Retention

We keep your email and account info only as long as needed to provide services. When no longer required, your data is deleted or anonymized.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our Services after changes means you accept the revised policy.

8. Contact Us

Have questions about your data or this policy? Email us at [email protected].